Techplus® Network Support
Techplus® Network Support provides services to clients needing support with the equipment they use to access the Internet – including routers, switches, and firewalls. Benefits of this service include:
- Reduced internal cost associated with network management
- Fast, effective change management
- Access to Datagram’s 24/7 Network team, which eliminates the need for internal resources
- Reduced break-fix and trouble ticket cycle times
Techplus® Colocation includes the Techplus® REMOTE HANDS Support model. This will allow your IT staff to complete basic tasks for your mission-critical IT systems without having to be physically present. REMOTE HANDS is offered at all Datagram colocation data centers 24/7, year round.
Techplus® Hosting is a managed hosting support program. Datagram’s highly skilled and versatile support engineers will fully manage any hosting environment, regardless of size or complexity, available in all areas – hardware customization, OS optimization, network design and implementation, database administration, web and application support, scripting and more.