Network Support | Server Support | Tech Plus

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TechPlus®

 

With Techplus®, Datagram is proud to offer advanced support in the areas of hosting, colocation, and network services that is unparalleled in the industry.

Techplus® Network Support

Techplus® Network Support provides services to clients needing support with the equipment they use to access the Internet – including routers, switches, and firewalls. Benefits of this service include:

  • Reduced internal cost associated with network management
  • Fast, effective change management
  • Access to Datagram’s 24/7 Network team, which eliminates the need for internal resources
  • Reduced break-fix and trouble ticket cycle times

Techplus® Colocation

Techplus® Colocation includes the Techplus® REMOTE HANDS Support model. This will allow your IT staff to complete basic tasks for your mission-critical IT systems without having to be physically present. REMOTE HANDS is offered at all Datagram colocation data centers 24/7, year round.

Techplus® Hosting

Techplus® Hosting is a managed hosting support program. Datagram’s highly skilled and versatile support engineers will fully manage any hosting environment, regardless of size or complexity, available in all areas – hardware customization, OS optimization, network design and implementation, database administration, web and application support, scripting and more.

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