Techplus Network Support
Techplus® Network provides services to clients needing support with the equipment they use to access the Internet – including routers, switches, and firewalls. Benefits of this service include:
TechPlus Network Support includes
- 24/7 monitoring and NOC support
- Configuration changes such as:
- Route changes
- Security policy / VPN changes
- ACL changes
- IOS and security patching
- User account changes
- Configuration backups for recovery or roll backs
- Service response guaranteed under Datagram’s Service Level Agreement (SLA)
TechPlus Network Support Benefits:
- Reduces internal cost associated with network management
- Fast, effective change management
- Access to Datagram’s 24/7 Network team, which eliminates the need for internal resources
- Reduces break-fix and trouble ticket cycle times
